Your items will be posted out within two days of placing your order, you should recieve it within 3 - 4 working days Monday - Saturday.

You will get a replacement or your money back. Contact us immediately. Don't worry we will help to resovle the missing parcel with you. All parcels sent out are done by recorded delivery. All parcels have insurance.

You can post it back to us in the condition in which it was sent out. You will get a refund. The cost of postage will not be reimbursed. Where possible we can offer an exchange.

We can reasure you that the payment methods we use are secure. When paying with "paypal" we will never have access to your bank card details. Credit Cards are the most secure and safe payment method to use, they use online security features like encryption and fraud monitoring to keep your accounts and personal information safe.